![]() ![]() By using the service queue within TeamViewer to manage customer-initiated service cases, your support team can more efficiently organize, prioritize, and resolve them. Service Queue Whether they come in as standard service cases or emergency requests, support tickets can quickly pile up. In-session automation/scripting (number of scripts)įile transfer Various ways of file transfer drag & drop, copy & paste, transfer manager.Īssign service cases to other technicians Manage and distribute incoming support requests (service queue). You can then remotely convert the QuickSupport module to a Host module installation. Remotely install TeamViewer Host Remotely installing a Host module can be accomplished by first connecting using a QuickSupport module. Yes, to a specific number of devices (depends on license) Number of concurrent sessions per concurrent user Maximum number of sessions in separate tabs. Number of devices to connect from Number of devices that can be used to establish an outgoing connection to another device.Ĭoncurrent connections (channels) included Multiple sessions at a time (channels). Switch Sides Switch sides allows you to switch who is remote controlling and who is being remote controlled. Hope this helps some of y'all, if not all y'all.VoiP, Video, Chat during remote control session If there is no monitor attached, it should still work just basing it off of the Graphics card installed in the system, provided you're able to navigate the whole of the screen to select miscellany. Silly me.Īnyway.Uninstall Teamviewer GMH / GBH / Or whatever that Graphics Display Driver is, and update your Driver for the Specific Adapter and Monitor attached. Been this way for more than 6 months (at one time, I was having such problems, I redid all Passwords and Security Settings, thinking someone may be "listening" to my connections). ![]() Hmmm.So now, I keep my Manufacturer Graphics Adapters set for the Card/Monitor on the systems. Then, using the Graphics Driver Install from Teamviewer, would revert my display back to 640x480. After updating my Graphics Drivers, the 640x480 (sometimes) corrected itself. (This just may be something specific to me-not that I'm special). Even logging in to remote displays from different devices gave no solution. Sometimes my Remote Display is good, sometimes not. I encountered the "640x480" intermittently, it seems. I have 2 Desktops, 3 Laptops, 2 Android Tablets and 1 Android Moto phone. Adjust the resolution (custom resolution) in laptop #2 (I used 980 height instead of the default 1080).Work in a full screen mode (view menu->switch to full screen).When teamviewer is not set to full screen the resolution is not accurate (part of the screen’s height is used for the window around teamviewer). On the PC connected to the HD screen (#2) in the teamviewer->View menu, I have verified that scaling is set to “best fit”. Next, I changed the resolution in “adjust resolution” to 1920x1080. In my case, I keep the windows 7 laptop (#1) lid closed, therefore I picked “projector only” and clicked ok on the message telling me that there is no projector connected… ![]() On the windows 7 laptop (#1), enter control panel->display (or search for “display” in the control panel search box) -> connect to a projector. Another pc connected to an HD screen 1920x1080 (#2).A windows 7 (pro) laptop with a 1360x760 screen and an Intel (#1).I used this solution with the following setup: I think there is decent solution (at least for Windows 7) that does not requires hardware dummy adaptors. ![]()
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